Liberty Bank

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Customer Feedback (Teller)

At Liberty Bank you, our customers, are the reason we do what we do. By taking the time to tell us what we do well and where you see an opportunity for improvement you make us a better bank. We continually strive to be that better bank. Only through the input of concerned customers like you can we meet that goal. We value you as a customer and we value your opinion. Please take a moment to tell us about your most recent visit.

Your Information


Branch Information
Alton Bethalto
Godfrey Route 67

Please tell us about your visit:
Was there a Teller in the Lobby / Drive Thru when you arrived?
Yes No
Were you acknowledged immediately when you came in / drove up?
Yes No
Was the Teller wearing a name tag?
Yes No
Did the Teller introduce him or herself?
Yes No
Was the Teller standing while they waited on you?
Yes No
If the Teller left the window, did they inform you why they were leaving?
Yes No Not Applicable
Did the Teller use your name while waiting on you?
Yes No
Did your Teller engage in personal conversations with other tellers while waiting on you?
Yes No
Did the Teller thank you for coming in today?
Yes No
Was the Teller's name on your transaction receipt?
Yes No
Based solely on this visit, would you recommend Liberty Bank to a friend?
Yes No

Notice: Liberty Bank will not sell or share your non-public personal information to anyone outside of Liberty Bank or an affiliate of Liberty Bank.

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